Privacy PolicyThe following privacy policy applies from the 16th May 2018 How we use your information: This privacy notice tells you what to expect when Wood Waste Control Engineering Limited collects personal information. It applies to information we collect about: What information do we collect? We may collect and process information about you, including your name, date of birth, address, contact details (including email address and mobile phone number), product selections and details of your purchases and purchasing habits and other information about you. This information is referred to in this Privacy Policy as personal information. In particular, we may collect and process the following personal information about you:
If you provide us with personal information about another person, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy. How do we use your personal information? We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:
We may also use your personal information to provide you with information about products, services, promotions and offers that may be of interest to you. We may use your personal information in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you. We may use details of your visits to our website (including the pages of our website that you view) in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you and use this to send tailored marketing information to you. For instance, if you browse pages of our website in relation to a particular category of product, we may use this information to send you marketing communications about that category of product. The section below entitled "What choices do I have?" explains how you can change whether to receive this information from us via certain communication channels. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important services communications, including communications in relation to any orders you submit or products you purchase. We may also offer you the opportunity to indicate the specific types of marketing communications you are particularly interested in receiving from us; where possible, we will tailor the communications you receive to reflect your choices, but we may send you other communications that may be of interest to you. If you are a trade account, please note that by opting out of marketing communications from us, you will also opt-out of receiving Trade Account Scheme communications. Your personal information may also be used by us, our employees, contractors or agents, and disclosed to third parties, in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply our website Ts&Cs, Terms and Conditions of Sale, Supply & Install Terms or other agreements we have with or otherwise concerning you (including agreements between you and us (or one or more of our affiliates)), or to protect our rights, property or safety or those of our customers, employees or other third parties. Who do we share your personal information with? We may share your personal information with third parties as described below. We are also associated with Spira Uk Limited (ducting-online.co.uk); for more information on Spira Uk Limited please visit: www.ducting-online.co.uk. We may share your personal information with Spira UK Limited in connection with the purposes above and those listed below. for analysis purposes and to offer you products and services that they believe may be of interest to you. We may disclose your personal information to third parties, including in the following circumstances:
We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply our website Ts&Cs, Terms and Conditions of Sale, Supply & Install Terms or other agreements we have with or otherwise concerning you (including agreements between you and us (or one or more of our affiliates)); or to protect our rights, property or safety or those of our customers, employees or other third parties. Where will your personal information be processed? In relation to the above uses of your personal information and the above sharing arrangements, your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including countries which do not provide equivalent protection for personal information as the DPA. In these circumstances, we will take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the DPA. Cookies Cookies are small text files that we transfer to your computer's hard drive to enable our systems to recognise your browser and help us to track visitors to our Website so we can better understand what portions of the Website that best serve you. It may not be possible to place orders and purchase goods and services using the Website unless you have cookies turned on and we suggest that you leave them turned on for this purpose. Our cookies enable us to provide features such as the ability to store items in your Shopping Basket between visits. To find out more about the types of cookies we use on the Website, how we use them and how you can change your cookies settings, please read our Cookies policy. Links We may from time to time establish links to the websites of our other company Wood Waste Control Engineering Limited from our website. Your use of those websites is subject to the terms of use and policies available on those websites. From time to time we may also establish relationships with third parties that will enable you to access the websites or applications (such as video players) of such third parties directly from our website. Each third party operates its own policy regarding the processing of personal information and the use of cookies on its website(s) or through its applications and you are advised to read the third party's privacy policy and cookies policy. Please note that such third party websites and applications are not under our control. When you click through to these websites or access these applications you leave the area controlled by us. We do not accept responsibility or liability for any issues arising in connection with the third party's use of your data (including your personal information). Protecting your personal information Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our Digital Services. We cannot guarantee the security of your data (including your personal information) transmitted to our Digital Services; any transmission is at your own risk. It is important for you to protect against unauthorised access to your password and to your computing device. Be sure to sign off and close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet café. What choices do I have? Where you are a registered user of our Website, you can update certain personal information we hold about you (including your marketing preferences) by using the My Account section on our Website and logging in using your username and password. You may change your marketing preferences at any time by writing to: Wood Waste Control Engineering Limited, Unit 2 & 3, Soho Mills Industrial Estate Wooburn Green, Buckinghamshire HP10 0PF or by using the Contact Us enquiry form on our Website. You can choose to stop receiving marketing emails or SMS messages from us by following the unsubscribe link and instructions on the respective marketing emails or SMS messages we send you. Access to your personal information The DPA gives you the right to access your personal information. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee (currently not exceeding £10) to meet our costs in providing you with details of the personal information we hold about you. To request access to your personal information, please contact us using the details below. How to contact us If you have any questions regarding this Privacy Policy, please feel free to contact us in any of the following ways: online via the Contact Us enquiry form on www.woodwastecontrol.co.uk by telephone on 01628 525290 by writing to us at: Wood Waste Control Engineering Limited, Unit 2 & 3, Soho Mills Industrial Estate, Wooburn Green, HP10 0PF Policy changes If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our Website so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our Website. This Policy was last updated on 16th May 2018 |